Returns & Exchanges

At In This Moment, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. Simply follow our streamlined process to ensure your style journey remains effortless and inspired.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.

  • 3.
    Ship It Back

    Download and print your prepaid shipping label from the portal, then drop off your package at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.